> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.invoice123.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# General Data Protection Regulation (GDPR)

### Automatic removal of an inactive account 

An inactive user is automatically deleted 2 years after the last time he/she logged into the Invoice123 system. The system sends three automatic warning emails that the account will be deleted: 30 days, 7 days and 2 days. 
||| It is not possible to restore the data after deletion. To prevent this, you simply need to log in to the Invoice123 system when you receive this warning email

### Exporting all the information from the system
1. Click on **MY ACCOUNT**
![](https://storage.crisp.chat/users/helpdesk/website/a9835b72ea0f8000/screenshot-2024-04-08-at-16134_141zjqe.png)
2. At the bottom of the page, you will find the option to export the account data. Click the button **DOWNLOAD ALL THE DATA**
![](https://storage.crisp.chat/users/helpdesk/website/a9835b72ea0f8000/screenshot-2024-04-08-at-16141_1dg9ct.png)
3. Once the file is ready, click **DOWNLOAD EXPORT**, and the file will be downloaded to your computer
![](https://storage.crisp.chat/users/helpdesk/website/a9835b72ea0f8000/screenshot-2024-04-08-at-16153_10gmo3c.png)
| You will find the export history and the option to download the generated file above the **DOWNLOAD ALL THE DATA** button.