How to Add a Return Payment to the Invoice for an Overpayment?
Did the customer make a payment with an overpayment? Easily include a refund payment to the invoice.
Select the invoice to which you want to add a refund
![](https://storage.crisp.chat/users/helpdesk/website/a9835b72ea0f8000/screenshot-2024-05-30-at-10163_1yvg02s.png)
Choose the option ADD PAYMENT and select REFUND
![](https://storage.crisp.chat/users/helpdesk/website/a9835b72ea0f8000/screenshot-2024-05-30-at-10170_1yceh5y.png)
Enter the desired refund amount and click INCLUDE PAYMENT
![](https://storage.crisp.chat/users/helpdesk/website/a9835b72ea0f8000/screenshot-2024-05-30-at-10173_4ts8gk.png)
The refund amount will be added, and the invoice status will change from Overpaid to Paid
![](https://storage.crisp.chat/users/helpdesk/website/a9835b72ea0f8000/screenshot-2024-05-30-at-10180_bwpvlq.png)
How to do it?
Select the invoice to which you want to add a refund
![](https://storage.crisp.chat/users/helpdesk/website/a9835b72ea0f8000/screenshot-2024-05-30-at-10163_1yvg02s.png)
Choose the option ADD PAYMENT and select REFUND
![](https://storage.crisp.chat/users/helpdesk/website/a9835b72ea0f8000/screenshot-2024-05-30-at-10170_1yceh5y.png)
Enter the desired refund amount and click INCLUDE PAYMENT
![](https://storage.crisp.chat/users/helpdesk/website/a9835b72ea0f8000/screenshot-2024-05-30-at-10173_4ts8gk.png)
The refund amount will be added, and the invoice status will change from Overpaid to Paid
![](https://storage.crisp.chat/users/helpdesk/website/a9835b72ea0f8000/screenshot-2024-05-30-at-10180_bwpvlq.png)
Updated on: 30/05/2024
Thank you!